Cable Soolutions Shop Chat

Shipping your order

Shipping method

Items are always sent in a protective envelope or in a box.You will receive most items in the usual way.For articles that do not fit through your letterbox, the PostNL employee on duty will ring the bell and the package will be handed to you.

In other cases you will be asked to sign for receipt.

Shipping costs and delivery times Within Europe

Country

Shipping time in workdays

Category 1

Category 2

Category 3

Category 4

Albania

4 - 8       x

Andorra

4 - 8       x

Armenia

4 - 8       x
Australia 2-3 weeks       x
Austria 2   x    

Azerbaijan

4 - 8       x

Belarus

4 - 8       x
Belgium 1 x      
Bosnia and Herzegovina 4 - 8       x

Bouvet Island

4 - 8       x
Bulgaria 4       x
Croatia 4     x  

Cyprus

4 - 8       x
Czech Republic 2 - 3 x      
Denmark 2   x    
Estonia 3 - 4     x  

Faroe Islands

4 - 8       x
Finland 2 - 4     x  
France 2 - 3   x    
French Southern Territories 1-2 weeks       x

Georgia

4 - 8       x
Germany 1 - 2 x      

Gibraltar

4 - 8       x
Greece 6       x

Holy See (Vatican City State)

4 - 8       x
Hungary 2 - 3   x    
Iceland 6        
Ireland 2 - 3     x  
Israel 1-2 weeks       x
Italy 2 - 3     x  

Kosovo

4 - 8       x
Latvia 3 - 4     x  
Liechtenstein 2 - 3   x    
Lithuania 3 - 4     x  
Luxembourg 1   x    

Macedonia, the Former Yugoslav Republic of

4 - 8       x

Malta

4 - 8       x

Moldova, Republic of

4 - 8       x
Monaco 2 - 3   x    

Montenegro

4 - 8       x
Netherlands, The 1 x      
Norway 2 - 3     x  
Poland 2 - 3 x      
Portugal 3 - 4     x  
Romania 3 - 4       x

Russian Federation

4 - 8       x

San Marino

4 - 8       x
Serbia 6       x

Serbia and Montenegro

4 - 8       x
Slovakia 2 - 3   x    
Slovenia 2   x    
Spain 2 - 3     x  

Svalbard and Jan Mayen

4 - 8       x
Sweden 2 - 3     x  
Switzerland 2 - 3   x    
Turkey 1-2 weeks       x

Ukraine

4 - 8       x
United Kingdom 2   x    

Shipping costs:

The shipping costs depend on the region to which the orders must be sent. To make this clear and insightful we use 4 different shipping categories. We do not charge shipping costs if the value of the order including VAT is greater than the value indicated in the last column:

  0-10kg 10-30kg 30-50kg Free over
Category 1  €        6,95  €  12,95  €    19,95  €  100,00
Category 2  €        9,95  €  14,95  €    21,95  €  150,00
Category 3  €      19,95  €  24,95  €    31,95  €  200,00
Category 4   €      24,95  €  31,95  €    39,95  €  250,00

Track your order

With every order you will receive a track and trace code from us with which you can track your order

If your order does not fit through your letterbox and you are not present at the time of delivery, you will find a message in the letterbox with the nearest Post agency where the package can be picked up. It can also happen that your order is delivered to neighbors. However, we cannot influence this.

If you have received a shipping confirmation from us and the package has not been offered within the above delivery time, please contact our customer service. ATTENTION, delivery times are indicated in working days.

Pickup

It is always possible to collect your order from us. For this it is desirable to first contact us for an appointment:

e-mail: [email protected]
Telephone: +31 (0) 85-06 04 784

Our warehouse is located at:
Krombraak 4

4906 CR Oosterhout

 

Opening hours:

Monday to Friday
9:00 a.m. to 4:30 p.m.

Returns of orders

You can return undamaged items, we apply the following conditions:

We kindly request you to enclose the packing slip or (copy) invoice in the packaging. For a quick and correct handling, it is important that you first report the item back via the link below. You only need your email address and order number to start the return process

Request Cable Soolutions return

 

You can return your products to:

Cable Soolution Shop
Attn. Return & Shipping
Krombraak 4
4906 CR Oosterhout
The Netherlands


PLEASE NOTE Exceptions to the right of withdrawal are: products manufactured according to the consumer's specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;

Warranty conditions

1.1 Cable Soolutions Shop grants a two-year manufacturer's warranty on material and / or construction defects on all products supplied. All this also insofar as further described in the warranty provisions supplied with the equipment. Repairs carried out by Cable Soolutions Shop are covered by a one-year warranty on material, construction and / or repair errors. Cable Soolutions Shop will not be bound by expressions and actions of third parties with regard to its guarantee scheme. In the case of a consumer purchase, these warranty conditions apply without prejudice to the rights or claims that the law grants to the Customer.

1.2 This guarantee does not apply in the event that other parties then Cable Soolutions Shop have improperly carried out repairs, or have made changes to the equipment, or if there has been non-normal and improper use.

1.3 Handling claims with regard to warranty by the Customer Claims from the Customer that are covered by the factory warranty must be submitted to Cable Soolutions Shop and are handled by Cable Soolutions Shop, unless an arrangement has been made in advance between the Customer and Cable Soolutions Shop that amounts to Customer himself with Cable Soolutions Shop authorization can handle these claims.

1.4 Processing of claims arising from the consumer purchase scheme (after warranty) Claims from Customers arising from the consumer purchasing legislation are submitted to Cable Soolutions Shop. Cable Soolutions Shop undertakes to process these claims within a reasonable period of time.

1.5 Treatment of these claims or repairs carried out by third parties or repairs carried out by the Purchaser itself without authorization from Cable Soolutions Shop, are for the account of the Purchaser, lack the warranty on repairs by Cable Soolutions Shop and do not otherwise bind Cable Soolutions Shop, unless Cable Soolutions Shop is demonstrably in default or is otherwise unable to handle the claim in accordance with the legal rules.

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Cable Soolutions?
  • Our charging experts are ready for you More than 10 years of experience with charging infrastructure
  • Available by phone daily Helped quickly, between 9:00 AM and 6:00 PM
  • Super fast delivery 2-3 days shipping through all of Europe
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